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Sunday, December 20th, 2009

A Testimonial regarding Making Memories’ product integrity

July 30, 2008 by Christine Gooding  
Filed under Home & Living

A friend of mine, Joanne Yap from one of the scrapbook egroups I belong to shared her experience with Making Memories. Making Memories promised that their paper trimmers have self-sharpening blades. Imagine my friend’s surprise when she found her MM paper trimmer has gone blunt after being used by another friend.

She wrote to Making Memories asking for a replacement. Heard nothing for a week and a half so she thought that she won’t get a replacement. Lo and behold after a few more days she received a brand new replacement via Federal Express!

No questions asked! My friend got her trimmer that she deserves. Making Memories stand by their product and deliver on their promise.

Cool eh?

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