As a business owner, I am a staunch believer that customer service is THE key ingredient to a successful business.
For me, Bobbi Brown Cosmetics is a superb example of customer support at it’s finest.
It’s only taken me 20 years to figure out how make-up works, in terms what is appropriate my own color palette and application.
But honestly, if you spend time on a cosmetics site…sometimes you just shut the computer off because all of the choices can be overwhelming.
But what Bobbi Brown has on her site is unique: an on-line cosmetic consultant! You write in what your question is …read more