Finally! After much consternation and carping on my part about the lack of proper e-mail etiquette these days, comes music to my ears.
In the words of manners expert Letitia Baldridge in this week’s The New York Times Sunday Styles Section:
“…we need to have grace in our lives, and I’m not talking about heavenly grace. I’m talking about human grace…”
Ms. Baldridge is referring to how we compose, and more specifically how we sign-off on our e-mails.
Your salutation should be warm, friendly, appropriate to the situation or environment you are in…and above all it should be polite and friendly.
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