Empathy or putting yourself in the other person’s shoes is one way to effectively administer communication. Though I may not be able to dish out proper scientific basis on this theory, I can only tell you that based from experience, applying empathy is quite crucial in ‘getting somewhere’ esp when it’s an argument that you find yourselves in.
This somehow creates a certain feeling in the other person during the conversation. Using words like, “I understand” or “I know I pissed you off when I did — ” or acknowledging what he or she had said, somehow lets your partner know …read more