How many times have you used or heard the phrase at work — “it was just a mix-up in communications”?
When we’re young and starting out in our careers, we want to be heard. We want everyone to know how we think, what our plans are and what our contributions are to the firm. We’re probably overly communicative.
Then when we hit supervisory or managerial status, (yay us, right?) something happens to our communication skills…they become lax. As our responsibilities, the expectations of others and just everyday stress increase, we somehow forget that there are others who depend on our voice in …read more