Topic: southwest airlines

Twice in the last year Kenlie Tiggeman was told by Southwest Airlines that she was essentially too fat to fly in just one seat. But the weight-loss blogger isn’t suing for money–instead, she wants the airline to clarify its “Customers of Size” policy, which she calls “discriminatory.” To which we say: Right on. Not because the two-seat policy shouldn’t apply in some cases, but because this totally cannot be a subjective thing based on the gate agent’s mood. More »