If you are familiar with blogging at all, then you know that Netscape is a great source for ideas and information that you can locate with ease.  Social networking is a great way to get concise information while finding relevant articles easily.  So when I tried to submit an article to Netscape, you can imagine how disappointed I was when I found out they had banned Thrifty Mommy as a spam URL!  In the famous words of Quincy from “Little Einstines”, “I can not believe it!!!”

Then the kicker came when I contacted tech support for help.  I was talking to an online tech support person when I got disconnected.  They kept trying to find out how I logged on to Netscape.  So I got back on and was hooked up with another CS Rep.  He asked me if I paid for the IS part of Netscape or used it for email and I said no.  I don’t have netscape for my email nor do I pay for finding information and submitting stories.  The guy actually told me that he could only help me if I was a paying customer and then disconnected.

I was SHOCKED!  So much for real customer service these days.  Not using their email was why I was so surprised to be labeled spam.  I hate spam and would never intentionally subject anyone to it.  So I will again participate in their voting process to help others, but it will be a while.  They shot theirselves in the foot yesterday!

Post from: Thrifty Mommy