Sometimes “Sorry” Isn’t Good Enough
August 19, 2008 by Karen Weideman
Filed under financial matters
My husband and I were out of town for job training last week and on the way home we stopped to get gas. I was floored when my North Carolina State Employees’ Credit Union (SECU) debit card did not work. What to do? We had to have gas to get home! Thankfully, we had a credit card in our wallet for emergencies.
We arrived home Saturday morning and I called the 800 number for Raleigh SECU customer service. The rep told me that the $4000 check I had deposited to my account was going to be returned. I had deposited a $4000 check, but was not …read more
